Effective Date: July 31, 2026
Website: www.grrungtawan.com
GR Rungtawan Co., LTD (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data in compliance with the Thailand Personal Data Protection Act B.E. 2562 (2019) (PDPA) and other applicable data protection regulations.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.grrungtawan.com or book tours with us.
1. Information We Collect
We collect personal information necessary to process your tour bookings and provide support:
Contact Information: Full name, email address, phone number, and nationality.
Booking Details: Tour dates, hotel pickup location, dietary restrictions, or special requests.
Payment Data: Payment confirmation details processed through secure third-party payment providers.
Technical Data: IP address, browser type, and usage patterns collected automatically when visiting our website via standard cookies or analytics tools.
2. How We Use Your Information
We process your personal data for the following purposes:
To process, confirm, and manage your tour reservations and pickups.
To communicate essential updates regarding your booking (e.g., weather cancellations, schedule changes).
To process payments and prevent fraudulent transactions.
To comply with local Thai laws and regulations (e.g., mandatory guest manifests or national park entry registrations where required).
To improve our website and customer service experience.
3. Disclosure of Information
We do not sell or rent your personal information to third parties. We may share your information with trusted partners strictly necessary for operating our business:
Tour Coordinators & Local Captains/Guides: To facilitate hotel pickups and carry out your tour safely.
Government & Park Authorities: When required by Thai law, such as registering guest lists for marine national parks or emergency services.
Service Providers: Third-party IT hosting, payment processors, or analytics providers acting on our behalf under strict confidentiality.
4. Data Security & Retention
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or disclosure. We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or to satisfy legal, accounting, or reporting requirements.
5. Your Rights Under Thai PDPA
Depending on your jurisdiction and under the Thai PDPA, you have the right to:
Access, request a copy of, or update your personal data.
Request the deletion or restriction of your personal data, subject to legal retention obligations.
Withdraw consent for any processing that relies on your consent.
To exercise any of these rights, please contact us using the details below.
6. Cookies
Our website uses standard cookies to enhance user experience, analyze site traffic, and optimize website functions. You can choose to disable cookies through your individual browser settings.
7. Contact Information
If you have any questions or requests regarding this Privacy Policy or our data practices, please contact us:
GR Rungtawan Co., LTD
Email: grrungtawan@gmail.com
Phone: 087 272 8925
Location: Krabi, Thailand
Website: www.grrungtawan.com